Shipping policy

Ptrovia Shipping & Fulfillment

The Citizen's Timeline: To ensure quality and reduce waste, every Official Issue hoodie is printed to order. We don't believe in mass production.

• Production: Please allow 2–5 business days for your gear to be crafted.

• Standard Shipping: Once dispatched, delivery typically takes 7–12 business days.

• Tracking: You will receive a tracking link via email as soon as your citizenship uniform is on its way.

• Customs: For our international citizens, please note that any local import duties or taxes are the responsibility of the recipient.